Been going here for years and always stick with the same hairdresser who knows my hair and what I want. Sometimes it's hard to get an appointment on a Saturday as it's very busy so book well in advance for things like highlights. The prices are very reasonable. Main receptionist is very good. It's not luxury here and very busy buzzy, but for their prices, I think this salon does a good job.

Ok, I read a lot of bad reviews about this place but as my boyfriend had bought me a 4 hands massage voucher I felt I had to go, despite my reservations. In the end it really was not bad at all, at least MY experience wasn't. I was seen at 10 mins past my booked time, which is ok. The salon is a little unprofessional looking I suppose, very small upstairs with a warren of rooms down steep steps in the basement. The girls there were friendly and all Russian. They did speak in their language quite a lot which can be interpreted as a being bit rude I guess, but in the end I only wanted a good massage so ignored that. I have to say that the 4 hands massage really was very good. It was all very synchronized and the two ladies really knew what they were doing. The room and towels were clean enough, although I could hear a lot of talking from the room next door, which is a bit off putting when trying to relax. There was a big machine in the massage room which didn't look great, but otherwise I went home nice and relaxed and this massage was very good and was good value too. I can recommend that at least, but don't expect high end customer service or environment.

We come from England, been back to this place a couple of times! Great restaurant in Berlin, good atmosphere, higher end, good food, although more Lebanese than Egyptian! Love the shisha bar too!

I have been to this salon a couple of times. The treatments themselves are actually not bad at all. The only complaint would be a bit too much greasy oil used in the massages so I think that needs changing. I too bought vouchers and found it impossible to get confirmations or anyone to answer the phone. This really is not good enough! I did book on the website and so far, my appointments had stuck, but I had to go along hoping they would happen rather than knowing they would. However, I had to book 2-3 months in advance. This really is not acceptable and I will just go elsewhere rather than buying vouchers if that continues. If you offer these services and people buy them in advance you can't expect your customers to wait that long for a treatment nor even be able to speak to anyone or discuss a treatment on the telephone. This salon is not bad but the customer service needs urgent attention, otherwise it'll start losing customers who would possibly return and pay full price if some of these problems were addressed!