Review Highlights
“I travelled in by FGW, switched platforms and in 15min I was in Heathrow.” in 2 reviews
“I took the Heathrow Express from Heathrow Airport to Paddington Station and I didn't have any issues.” in 4 reviews
“Taking the Tube is nuts when you have luggage.” in 10 reviews
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Recommended Reviews
Overall rating
52 reviews
5 stars
4 stars
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1 star
- 12 Aug 2016
This is the only way to get into London. A Taxi all the way into town is crazy expensive. Taking the Tube is nuts when you have luggage. Taking the train into town and getting a Taxi from Paddington works well for me -- even working over near the square mile.
The trains are clean. The run on a good schedule. Even though you won't be on it for that long, the power jacks are handy to have. The Internet works well. The seats are comfortable. I can't think of any real flaws. They even have excellent striping and signage to get you where you want to be at the Airport and Paddington.Helpful 0Thanks 0Love this 0Oh no 0 - 638338513154 Apr 2015
I took the Heathrow Express from Heathrow Airport to Paddington Station and I didn't have any issues. The train feels safe, new, and clean. I didn't really have anyone in my car, so nobody really bothered me. I wish most trains were like this in the U.S.
It is quite expensive though (about 20 pounds or so, or about $35 USD) to get into the heart of London. I guess that's just how it is here.Helpful 0Thanks 0Love this 0Oh no 0 - Sean G.Dublin, Republic of Ireland4472356819 Nov 2015
The proximity of Paddington and ease of connection via circle line to my destination made flying to heathrow a better option otherwise I would have went for London City Airport.
As others have said the express will get you to the city in 15 min and the service is reliable. The only downside here is the cost, assuming you but the ticket 7 days in advance then you are looking at a 55euro return based on Nov 2011 exchange rate.
So the service may be fast but you are certainly paying for it.Helpful 1Thanks 0Love this 1Oh no 0 - Qype User (filcha…)Copenhagen, Denmark305829277814 Aug 2008
FIFTEEN POUNDS FIFTY PENCE! It's not often I write in capitals, but I nearly threw up all over the ticket machine this morning when enjoying the swish new T5 Heathrow Express station. Incredibly expensive for a 15 minute train ride. Just enough time to fall asleep, and bang, you're shoved onto the Bakerloo line, broke and upset.
Still, what a station!Helpful 0Thanks 0Love this 0Oh no 0 - Barraco B.London, United Kingdom021 Jul 2017
Poor service. After waiting for over 2 hours for a delayed plane I ran to the train past countless broken ground escalator things to see the wait is 15 minutes.
The trip itself was 15 mins as well but the ttotal time of the whole affair probably elapsed to about 40 due to the absurd distance which had to be walked to get there.
On the train there were terrible delays not really the fault of the system but took away from the experience nevertheless.
The price wasn't cheap either. Cheapest adult ticket was £22! For a trip supposed to be fast and easy it certainly was not worth the time or money.
Apparently there was Wi-Fi which was only told to us at the end of the journeyHelpful 0Thanks 0Love this 0Oh no 0 - 11 May 2014
If time is of the essence than 15 min from Paddington to Heathrow is a great thing. Now the day i took the Express there was a tube strike. The Tube, the connect, taxis, all in disarray. I gladly paid the higher prices to get to the airport in a timely manner. But then i didnt have a choice!
Helpful 4Thanks 0Love this 4Oh no 0 - Rayan D.Edinburgh, United Kingdom19648738213 Jan 2014
My main grievance is their price. £26 pp return. - so for the both of us quite a bit of spending money was gobbled up..
The train is fast, reliable, comfortable, clean and loads of space to sit.
It is true that it knocks of a lot of time to get from Heathrow to Paddington, in great comfort
But I think it isn't worth the price.Helpful 1Thanks 0Love this 1Oh no 0 - Quentin D.Dublin, Republic of Ireland873108493212 Mar 2014
Comfortable, runs like clockwork, free on-board Wi-Fi.
What more do you need?Helpful 1Thanks 0Love this 1Oh no 0 - Qype User (deanne…)London, United Kingdom103341316 Aug 2008
Ridiculously over priced at 15 quid a journey. It is only helpful if you are going to or continuing your journey from Paddington train station. I can take the Piccadilly line to Kings cross faster than going the Express to Paddington and over to Kings cross or any other National rail train station (other than paddington of course.)
The reason is waiting for the express train can be ten minutes, changing at Paddington and waiting for your tube train.. another 15 minutes at an average pace. bleh. If you have to go more than 5 stops from Paddington tube, it is pointless.
Yes it is nice inside, and roomy, and clean, and tons of place for bags. There is soothing music and tv.. but yeah. For something that is only sometimes faster, it is not worth the price of about 11 pounds more, to be arriving at your destination within about 10 minutes of another transportation service.
And they offer first class!! can you beleive it? why? You will prolly be getting on the tube afterwards on a tube line that is not built for luggage and crowded (the piccadilly tube line from Heathrow has places for baggage.) If you are taking first class on the Heathrow express, you should just take a cab or a limo.. or your airline can provide you a limo if you are in first class maybe anything! Sorry. I am ranting. Glad someone else hates it though.
I love Phil's tag Welcome to London, we want your money. damn straight.Helpful 1Thanks 0Love this 0Oh no 0 - 14 Sept 2010
Bizarrely time-consuming when travelling from Heathrow into Paddington; very expensive ( as noted by other reviewers), and not always either quiet or with spare seats at peak times. I'd suggest that, in the event your onward travel takes you into central London or another rail terminus, consider taking the tube instead, as Paddington is not the easiest station to travel on from.
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