CVS Pharmacy

I got an text confirming a prescription is ready for picked at 1:24 p.m. There is a link in the text that takes me to the CVS website that also confirms the prescription is ready. On the same page, it shows that the pharmacy is opened until 6:00 p.m. I arrived at the CVS at 1:34 p.m. Pharmacy is closed. There is no sign. I only found out the pharmacy is closed for lunch when I asked one of the cashiers. I don't know who is responsible for the website information. But it is more frustrating to get wrong information than no information.

The entire pharmacy closed for lunch. I arrived shortly after they shut down and formed a line behind one other customer. 4 people lined up behind me. When they re-opened, the pharmacy took the customer in front of me. Then, I stepped to the counter as did a woman who was not in line. The person at the register said that he had to take her because she had been waiting. I explained that I and everyone else in the line had been waiting as well. The person still let the rude woman cut the line. If you are looking for a place that rewards rudeness, CVS on Nassau St. in Princeton is for you.

My review may be a bore:
But the quick and dirty is: I don't go out of my way to visit this store.
Always find the service just a bit too keen, I'm always followed about.
Just trying to collect my Tide Pods and like the film, get out.
I appreciate the sentiment, but I've found everything just fine, thanks.
Now please let me carry on and pay for my Tom's and Spanx.
I've got 30+ years experience with Boots, Superdrug, RiteAid.
I just want to get it in and leave quickly after I've paid.
Otherwise, never had a problem with the pharmacy.
And it's convenient, the saving grace for me.

This CVS is conveniently located for local Princeton residents. The downside of it is parking if you have to drive. There aren't designated CVS customer parking spots.

In general, I think CVS is overpriced for a lot of items, but they have everything you could need on a whim, so that's the benefit.

Nowadays, doctors can send prescriptions directly to the pharmacy, which makes pick up very convenient.

I'm a little bit confused with the format of the store... The staff is pretty nice, but everything in the store is so tight and awkward. They do have the express checkout lanes, but it's weird because the staff just stand there and watch you without saying a word. I think they stopped using the regular cashier counter too. I mean, it's not the best CVS but it's also not the worst. The location is mad convenient though, so you have to give it that.

Fun fact: there is one random bike rack in front of the store, but it's always filled with bikes. I'm not sure if it's because it's super busy in the area or people just forget their bikes even exist and leave it there for weeks on end.

Clearly the pharmacists at this location weren't told this is supposed to be a customer service business. This is, without a doubt, the worst example of effort I've ever experienced.
Why choose a career that requires customer interactions when you clearly hate to engage?
Poorly staffed and run...

I had a single great experience here: I walked in one evening and explained that there was a prescription waiting for me in California but that I was visiting Princeton and needed a change of delivery site. No problem! The pharmacy dude went into the CVS database and snagged the prescription for me. He told me that it would be ready for pickup the next morning. Right on cue, I got a text message from CVS: "your order is available for pickup at 172 NASSAU STREET, PRINCETON." I walked by a few hours later and acquired my package without a wait.

My story may seem unremarkable -- that's how things are supposed to work. We all know, however, that pharmacy pick-ups (especially in CVS pharmacies, actually) can be harrowing. Lines tend to be long, terminals can be down, orders get misplaced, people turn into monsters. The Princeton CVS did everything right for me -- at least on this one occasion.

Needless to say, your mileage my vary.

UPDATE: they fixed this! I will continue to shop here regularly and appreciate the responsiveness.

Beware that they switched out all the shopping bags for very THIN brown paper lunch bags with no handles.

I am a nanny and used to be a regular at the yardley pa cvs and when the family I work for moved to Princeton I started going to the Princeton CVS. Smaller then yardley and no pet section, buts it on the best street in Princeton and I am sure the rent isn't cheap. The staff is really friendly and helpful and I find it hilarious that the negative reviews seem to be because the staff is so helpful and friendly. I guess we have become a society of people that don't like to be talked to.

Had to wait over 2 weeks for my time-sensitive prescriptions to be filled, because CVS said they didn't have pre-authorization from my insurance even though I had filled the medication here many times before. I called my insurance company who said the pre-authorization was approved, yet each of the MANY times I called CVS they maintained that my medication didn't have authorization to go through. It took my insurance company calling CVS and basically forcing the prescriptions through for my medication to be finally filled. Very disappointed in the lack of care at this CVS, especially when it comes to prescriptions.